BY DANIEL BURRUS   At first, glance, measuring innovation might seem as inexact as a Supreme Court Justice’s description of pornography: “I know it when I see it.” One of the cornerstones of my Anticipatory Organization Model is the critical need to craft an environment that fosters innovation. That’s important, but it still begs the…

What’s the Secret to the Next-Big-Thing? Anticipation. Every organization, no matter what they do or whom they serve, is constantly watching for ways to increase the value of what they offer. Anticipation and being anticipatory is a very powerful strategy with which you can boost your overall value. That comes from understanding your customers’ present and…

These days, “talking about our relationship” means more than it used to. Now, it spells game-changing opportunity. For many, an organization’s relationship with its customers used to be largely limited to the point of sale. After that, contact was a good deal more incidental—maybe a bit of anecdotal feedback or a response to a satisfaction…

If You Can’t Measure It, You Can’t Manage It Michel Bayan, Directech Labs CEO/Founder   From the true efficacy of promotions and bonuses to the causes of churn and retention, having measurable insights is the key to not only success in a DS business, but to the long-term efficiency, health and sanity of its executives.…

By: Daniel Burrus It’s quite possibly the most modern rap sheet around. And it’s growing larger every day. From hackers looking to steal millions of credit card details to foreign powers allegedly hoping to snag tens of millions of credit card and/or Social Security numbers, cybercrime is fast becoming an out-and-out epidemic. An epidemic means…

Jennifer Byrne has been both a large company exec and in the trenches with startups.  She is the co-founder of Quesnay, an organization that works with large companies to drive innovation through partnering with startups. In the podcast we cover: How working with startups can get help your company be disruptive and an innovation leader.…

Innovation is everywhere. Well, almost… With over 1000 incubators in US alone and many times more startups, innovation (driven by technology) is everywhere and touching just about every industry. Well perhaps with one exception. There is no innovation ecosystem around direct selling. Why do companies invest in incubator programs? Why not own everything? Lets take a…